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  • what forms of payment do you accept?

    We currently accept Visa, Mastercard and American Express.


  • when will my credit card be charged?

    Your credit card will be charged when your order is shipped.


  • is it safe for me to use my credit card on your site?

    KIND has taken security measures in order to safeguard against the loss, misuse and alteration of information under our control. When making purchases through our secure server, you are protected by Secure Socket Layer (“SSL”) technology, used by most browsers, including Internet Explorer, Firefox, Safari and Google Chrome. This technology allows us to utilize advanced encryption in order to protect the information transmitted between your computer and our server. Any personal information you enter on our website, including your name and credit card information, is securely dispatched over the Internet.


  • what is your refund policy?

    We absolutely love our snacks, and we’re confident that you will too! At KIND, we craft delicious and wholesome foods made from ingredients you can see & pronounce®. Stringent measures are taken to ensure the integrity of our snacks, from sourcing our quality ingredients, to the second you take your first bite! If you are unsatisfied with your purchase from kindsnacks.com, you may return the product within fifteen (15) days of your receipt of the product. All we ask is that the product is not used, opened or expired and in the same condition in which it was received, in the original box and/or packaging. Once the product is received, KIND will exchange or replace the product, or issue a refund for the price paid for the item (minus any applicable shipping or handling). For instructions on how to file a claim under our guarantee, please send an email to customerservice@kindsnacks.com.


  • where can I find KIND® products?

    KIND is sold at retailers nationwide. The KIND store is open 24/7 – just visit kindsnacks.com/products


  • where can I find KIND® products internationally?

    In addition to the U.S., KIND® bars are sold in Mexico, Canada and the UK. We also have a modest distribution business in more than 10 other countries, including France, Belgium, Puerto Rico, the Netherlands and New Zealand.


  • why doesn't my store carry my favorite flavor?

    If your store doesn’t carry your favorite flavor, we recommend that you request it through the store manager. Please also feel free to provide us with the store and location, so that we might forward this on to our sales team for further investigation. And remember, you can always order from kindsnacks.com!


  • how do I get KIND to sponsor my event?

    Feel free to request a product donation for your event at kindsnacks.com/donations.


Need more information?

Let us know and we’ll get back to you before you finish your next KIND bar.

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The UPC Code is found underneath the bar code on each package
The batch code is a series of letters and numbers beginning with “BK”, “TC”, “BN” or “HF”. These are ink-stamped on the package and located beneath the best by date. Example: TC17020B3